Agree the real job
Materials, posts, height, gates, access, removal and any exclusions are written into the quote before booking.
5-year workmanship guarantee
Five years of
workmanship.
Good materials matter. So do the posts, ground and fixings. If a defect is caused by our workmanship, we put it right under the written guarantee.
Best Fencing StokeIssued with the agreement
05
Workmanship guarantee
Built once.
Backed properly.
Five years from completion on covered workmanship for the installation described in the signed agreement. If our work causes a covered defect, contact us with the job details and we will review the issue and agree the appropriate remedy.
Written quoteSigned agreementCompletion record
01 / What the process means
How covered work
is put right.
Support for covered workmanship issues
If something within the written quote is not right, tell us promptly. We will inspect it and work with you to put any covered workmanship problem right. The written quote shows which work is covered; this is not an unconditional money-back guarantee.
Sign and secure the date
Work is booked when the agreement is accepted and the agreed deposit is paid, so both sides know what is happening.
Keep the paperwork
Your written guarantee and completion details belong with the agreement. Keep them somewhere safe in case you ever need to contact us.
02 / Proper installation matters
Price is only part
of the boundary.
For a normal 1.8m garden fence, post depth, hole size, ground condition, drainage, alignment and the way the concrete is finished all affect stability. A common UK starting point is around 600mm of post below ground, but the site, height, wind exposure and manufacturer guidance still decide the detail.
What the guarantee does not mean: it is not an insurance policy for storm impact, third-party damage, boundary disputes, alterations by others or normal material weathering. The exact coverage, exclusions and remedy are set out in the written agreement before work is booked.
Ready to compare properly?
Get the work details
in writing.
Send the postcode, approximate length and photos. We will talk through the material, the ground and the sensible next step before any deposit is requested.
Request a quote ↗